1. Acceptance
By accessing dikurooms.com, downloading, installing or otherwise using any of our mobile applications, or by communicating with us through the website or by email, you agree to these Terms. If you do not agree to these Terms, do not access or use the Services.
2. Services
The Services comprise:
- The corporate website dikurooms.com, which showcases our five business lines: wholesale and retail of electronics, hardware fittings, home goods, general merchandise, and packaging materials; import and export of goods and technology; supply-chain consulting; marketing planning; and business-information consulting.
- The mobile management applications published by DIKUROOMS Trading Co., Limited on the Google Play Store and the Apple App Store.
- Email, contact-form and other direct communications with us in connection with the above.
3. Eligibility
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction. Use of the Services by minors is prohibited except as expressly permitted under our Privacy Policy (e.g. under GDPR-K or the UK AADC) and always with the verifiable consent of a parent or legal guardian where required by law.
4. Account (mobile apps)
Some features of our mobile applications may require an account or an invitation from your organisation's administrator. You agree that:
- You will keep your credentials (user name, password, API key, recovery codes) confidential and will not share them with anyone else.
- You are responsible for all activity that occurs under your account, whether or not you authorised it.
- You will notify us promptly at support@dikurooms.com if you believe your account has been compromised.
- We may suspend or terminate accounts that have been inactive for an extended period or that violate these Terms.
5. Acceptable use
You agree that you will not, and will not authorise any other person to:
- Use the Services for any unlawful purpose, or in any manner that would violate any applicable local, national or international law or regulation.
- Upload, post or transmit any content that is infringing, defamatory, obscene, hateful, harassing, threatening or otherwise objectionable.
- Use the Services in any manner that could disable, overburden, impair or compromise our security or the security of other users.
- Reverse engineer, decompile, disassemble or otherwise attempt to derive source code, underlying ideas, algorithms or non-public APIs of the Services, except as expressly permitted by applicable law.
- Scrape, crawl or use bots to access the Services except as permitted by our robots.txt and applicable law.
- Bypass, circumvent or attempt to bypass ad frequency caps, mediation logic, rewarded-ad validation, or other monetisation controls in our mobile applications.
- Submit knowingly false information to us, including in any contact or inquiry form.
6. Intellectual property
All content, designs, graphics, logos, source code, object code, data compilations and the selection and arrangement thereof in or relating to the Services are owned by DIKUROOMS Trading Co., Limited or its licensors and are protected by copyright, trademark, database-rights and other applicable intellectual-property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your internal business purposes. No other rights are granted; in particular, no right is granted to redistribute, sublicense or commercially exploit the Services or any part of them.
Trademarks, service marks and trade names displayed on the Services (including "DIKUROOMS" and the DIKUROOMS logo) are the property of DIKUROOMS Trading Co., Limited. Nothing in these Terms grants you any right or licence to use them without our prior written consent.
7. User content
"User content" means any text, images, files, comments or other material that you submit, post or upload through the Services.
- You retain ownership of your User content.
- You grant DIKUROOMS a worldwide, royalty-free, non-exclusive, sub-licensable licence to host, store, reproduce, modify (only as necessary to format or display), display and otherwise process your User content for the purpose of operating, developing and improving the Services.
- You represent that you own or have the necessary rights to your User content, and that it does not infringe any third-party right or violate any law.
- We may remove or restrict access to User content that, in our reasonable judgement, violates these Terms or applicable law.
8. Third-party services
The Services may rely on third-party components, including:
These third-party services are governed by their own terms and privacy practices, which apply in addition to these Terms and our Privacy Policy. We do not control and are not responsible for third-party services beyond what is required by applicable law.
9. App store addendum
This section applies to users who obtained our mobile applications from a third-party app store (Apple App Store or Google Play Store). It supplements and, where required by the store's terms, takes precedence over any conflicting provision elsewhere in these Terms.
Apple App Store
Apple-specific terms
- These Terms are between you and DIKUROOMS Trading Co., Limited only, and not with Apple Inc. Apple is not responsible for the app or its content.
- Apple has no obligation to provide any maintenance or support for the app.
- Apple is not responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including: (i) product-liability claims; (ii) claims that the app fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer-protection or similar legislation.
- In the event of any third-party claim that the app or your possession or use of it infringes that third party's intellectual-property rights, Apple is not responsible for the investigation, defence, settlement or discharge of that claim.
- Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms in relation to your licence to use the app. As a third-party beneficiary, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as such.
- Apple has no obligation to provide refunds. Any refund request must be directed to us; we will review it in line with our own refund policy and applicable law.
Google Play Store
Google-specific terms
- These Terms are between you and DIKUROOMS Trading Co., Limited only, and not with Google LLC or any of its affiliates.
- Your use of the application must comply with the then-current Google Play Terms of Service.
- Google is not a party to these Terms except where the Google Play Developer Distribution Agreement requires it.
- Google, and Google's affiliates, are intended third-party beneficiaries of these Terms solely to the extent required by the Google Play Developer Distribution Agreement.
- Google has no obligation to provide maintenance or support for the app. Refund requests must be directed to us and are handled in line with our own refund policy.
10. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, without warranty of any kind, whether express, implied or statutory, including:
- implied warranties of merchantability, fitness for a particular purpose, non-infringement and quiet enjoyment;
- warranties that the Services will be uninterrupted, error-free or free from harmful components;
- warranties as to the accuracy, completeness or usefulness of any content obtained through the Services.
Nothing in these Terms excludes or limits warranties that cannot lawfully be excluded or limited under the law of your jurisdiction.
11. Limitation of liability
To the maximum extent permitted by applicable law, in no event will DIKUROOMS Trading Co., Limited, its directors, employees, partners, agents, suppliers or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, goodwill, data or other intangible losses, arising out of or in connection with your use of (or inability to use) the Services.
Where liability cannot be excluded, our aggregate liability for any and all claims relating to the Services in any twelve-month period will be limited to the greater of:
- USD 100; or
- the amounts you actually paid us (if any) for the Services in the twelve (12) months immediately preceding the event giving rise to the claim.
Where local law in your jurisdiction (for example, Germany or France) prohibits such limitation, the statutory minimum liability cap permitted by that law will apply instead.
12. Indemnification
You agree to indemnify, defend and hold harmless DIKUROOMS Trading Co., Limited and its directors, employees, partners, agents, suppliers and affiliates from and against any third-party claim, demand, loss, liability, damage or expense (including reasonable legal fees) arising out of or related to:
- your misuse of the Services;
- your violation of these Terms;
- your violation of any applicable third-party right or any law; or
- any User content you submit through the Services.
This indemnification obligation survives termination of these Terms to the extent permitted by law.
13. Termination
We may suspend or terminate your access to the Services, with or without notice, for any breach of these Terms, or for operational, legal or security reasons, including:
- a request by law-enforcement or other governmental agency;
- discontinuance or material modification of the Services (in which case we will provide reasonable notice where practicable);
- technical or security issues that make continued operation unreasonable.
You may stop using the Services at any time. Upon termination, the licences granted to you under these Terms will cease immediately. Sections that by their nature should survive termination — including those on intellectual property, disclaimers, limitation of liability, indemnification, governing law and dispute resolution — will survive.
14. Governing law
These Terms are governed by, and construed in accordance with, the laws of the Hong Kong Special Administrative Region ("Hong Kong"), without regard to its conflict-of-laws rules.
Mandatory consumer-protection laws of your country of residence that cannot be derogated from by agreement remain unaffected.
15. Dispute resolution
Informal resolution first
If you have a dispute with us, please contact us first at support@dikurooms.com and we will try to resolve it informally within thirty (30) days of your notice.
Court jurisdiction
If the dispute cannot be resolved informally, you agree that the courts of the Hong Kong Special Administrative Region will have non-exclusive jurisdiction to settle it, subject to any mandatory local consumer-protection forums that apply to you in your country of residence.
EU and UK consumers: the European Commission's online platform for online dispute resolution is available at ec.europa.eu/consumers/odr. We are not obliged and do not commit to use that platform, but it may help you contact a national dispute-resolution body.
16. Export and trade compliance
Our business is built on the import and export of goods and technology. The Services may be used to discuss, plan or execute transactions that are subject to export-control, sanctions and customs laws in multiple jurisdictions, including:
- the U.S. Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), and OFAC sanctions administered by the U.S. Department of Commerce, State and the Treasury;
- the EU Dual-Use Regulation (Regulation (EU) 2021/821);
- the UK Strategic Export Controls and the UK Office of Financial Sanctions Implementation;
- Hong Kong's Strategic Commodities Control and the Hong Kong Import and Export Ordinance (Cap. 60);
- other applicable national export, sanctions and customs laws.
You are responsible for ensuring that your use of the Services — including any transaction you initiate or facilitate — complies with your local export, sanctions, customs and trade-compliance laws. We may decline, suspend or terminate any transaction or communication that, in our reasonable judgement, would violate applicable sanctions or export-control laws, or that we are unable to verify under our own compliance programme.
17. Changes
We may update these Terms from time to time. When we do, the "Last updated" date at the top will change. For material changes we will, where reasonably practicable, communicate them via a banner on the website or a notice inside the relevant mobile application. Your continued use of the Services after a material change takes effect constitutes acceptance of the updated Terms.